Williams Driving School driving instructors have all agreed to abide by the DSA Code of Conduct.
This code is endorsed by the driving schools industry and lays down rules and details of how a driving instructor should conduct himself/herself in their dealings with the public and in the course of their work this includes personal conduct, business dealings, advertising and conciliation. A copy of this code is available on request.
As we are one of the longest established driving schools in Torbay we definitely understand that some people may be quite nervous about booking their driving lessons, please don't worry about this because Williams Driving School has a policy of only employing driving instructors that are genuinely friendly people and easy to get on with.
The contract for driving tuition is solely between you ('you') and your instructor.
You and your instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.
You must notify your instructor of any matters which affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid UK provisional driving licence.
If you wish to cancel a driving lesson you must give at least 48 hours notice if not given you will be charged for the lesson(s) concerned.
The driving instructors has the right to refuse the use of his car for the purposs of the driving test.
Please note that in the event of you having booked your driving test, the Driving Standards Agency (DSA) stipulates that you need to give three clear working days to cancel your test. This may mean that you may/will lose your DSA test fee if your instructor says you are not ready for test within this three day notice period.
If your instructor wishes to cancel a lesson a minimum of 24 hours prior notice should be given. this may not always be possible if the fault is with the car or illness.
Refunds of pre paid lessons will take the lessons taken at the normal hourly rate and the differance will be refunded .
e.g 10 hours at £220 on 5 taken that five will be charge at £24.00 per hour £120 refund will be £100 not £110 .
Williams driving school rely heavily on Facebook/ google+ to promote the business, if you do not wish your, Name or photo’s to be used please email Dave at [email protected] or mention to your instructor .
Name of company
williams driving school
4 Cary Park Road
DEV TQ1 3PU
Tel: 01803 370087
E-mail: [email protected]
Only available to new pupils paying for the full 1st 6 hours at start of the 1st lesson. Claim must be rang in the office on 01803 370087 within 36 hours.
claims after 36 hours will not be excepted